Austin was terrific! Professional, friendly, and knowledgeable. We were sweltering without our AC, but Austin had us up and running again in about an hour. Would definitely recommend.
175 Southwest Ohio families rated us 4.9 out of 5
Every review below is pulled straight from the More Heat More Cool profiles on Google and the Better Business Bureau — the good, and the few that were not. Nothing is filtered, nothing is written by us.
24/7 emergency service available · 180 Breaden Dr Suite A, Monroe, OH 45050
- Five-star reviews
- 97%
- Written reviews
- 147
- Serving Ohio since
- 2005
Also reviewed on
More Heat More Cool replaced our water heater in Huber Heights, OH due to the age and corrosion of our old one. Andre and Austin did a great install and were very helpful explaining everything. They did not leave any cleanup to be done as well. Gary (owner) gave us an affordable payment plan that we needed. Thanks again to Gary, Andre, and Austin for a job well done!
All 187 reviews for More Heat More Cool
Search them, filter by platform or rating, and read the owner responses. Every review our customers left on Google and the BBB is here — including the ones that were not five stars.
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Showing 24 of 187 reviews
Every thing was done on time and we are very satisfied with how all details were handled. The system has performed very well during the recent period of high temperature. Would highly recommend More Heat More Cool.
Very professional and great looking A/C mini split install. Installer was also very knowledgable answered any question I asked.
Austin did a phenomenal job, we had multiple HVAC companies to look at our unit and did not resolve our issue. Austin immediately found the root cause of our ac unit not properly working! Please give this guy a raise!!!!
Recently, we encountered an issue with our HVAC system. We contacted More Heat More Cool, and we were very pleased with the prompt response we received. They informed us that they could visit us the same day, which they did. We met the technician, Austin, a very pleasant young man. He inspected the exterior unit and also the interior, taking photographs of everything. Although it is an older unit, they did not attempt to upsell us on a new system. Instead, they provided us with valuable information regarding the typical lifespan of these systems. They were able to repair the unit on the same day, which was a surprise to us. We were grateful that the repairs were under $400, as we had anticipated a significantly higher bill. Additionally, they were able to save us money by enrolling us in a program called the Comfort Club. This program offered us discounts on parts and scheduled a return visit in the winter to ensure the unit is in good condition for the upcoming season at no cost. I highly recommend More Heat More Cool to anyone in need of HVAC repairs or replacement. They provide exceptional service, and I have given them a five-star rating. Thank you.
- HVAC system repair
I cant recommend More Heat More Cool enough! We needed them in a pinch, and they responded incredibly fast. They showed up when they said they would, quickly diagnosed the issue, and had everything taken care of efficiently. The entire team was professional, friendly, and easy to work with from start to finish.Its hard to find a company thats not only knowledgeable but also dependable, and More Heat More Cool absolutely delivered. If youre looking for honest, reliable service and a company that truly takes care of its customers, this is the one to call. Well definitely be using them again!
I can't say enough great things about More Heat More Cool! After several HVAC companies looked at my air conditioning system and couldn't figure out the problem or recommended expensive replacements, I called More Heat More Cool for another opinion.Their technician took the time to thoroughly diagnose my AC system, found the actual issue, and got it running again. They saved me thousands of dollars by repairing my existing system instead of trying to sell me something I didn't need. It was such a relief to finally find an honest, knowledgeable company that truly cares about its customers.Everyone was professional, friendly, and communicated everything clearly throughout the process. If you're looking for air conditioning repair in, I highly recommend More Heat More Cool. They earned my trust, and they have a customer for life.Thank you again to the entire team at More Heat More Cool for your honesty, professionalism, and outstanding service!
On July 2, I scheduled an appointment with this company as a property manager because one of my tenants was having issues with the AC. I explained that I needed a quote, an estimate of the issue, and pricing. I spoke with Chris to confirm the cost of the visit, then called the next day and spoke with Sarah to confirm the appointment, first for Friday and then for Monday, July 6. I had to call them again to get details about the visit, only to find out that they had cancelled the appointment without informing me. I first spoke with Sarah, who transferred me to Gary. Gary questioned why I wanted another company to inspect the issue since I had already contacted two others, and then tried to sell me a more expensive service. He then gave multiple excuses, saying they needed card information and then that they needed to speak with the owner. Eventually, he hung up on me. I do not understand the issue, especially since we were still willing to pay for their visit. As a property manager, I have worked with many service companies, and I do not recommend this one. They lack communication, professionalism, and commitment. If they cannot honor an appointment or communicate properly, what does that say about their work ethic? I clearly explained the issue and what I needed. Instead, they made excuses, wasted my time, and were dishonest about the appointment. Work with them at your own risk. My property management company and our properties will be going elsewhere.
Came quick. Great communication. I didn’t feel pressured to spend more money. Grateful for there service.
- HVAC system repair
Andre did an excellent job of explaining with photos the problem we had. He fixed the problem and took care of the maintenance of unit. Very impressed with Andre’s professionalism and we will be a returning customer. Thank you
- HVAC system repair
- HVAC system maintenance
Great work! Very through! Explaind everything in detail..
- HVAC system repair
I’m very impressed by the group They did a great job on the installation of my mini split. I couldn’t be happier.. I know I can be a tough customer, but certainly they are worth the effort. They have gained my trust!
- Install AC
Very happy with Andre. Very helpful and we’re looking forward to getting out HVAC fixed. Came same day!!!
Austin was great. Very informative and respectful of property
- HVAC system repair
Andre repaired ac quickly and got us up and running right away.
- HVAC system repair
Andre came out and was fantastic. Completed a job 3 other HVAC companies couldn’t do very quickly.
- HVAC system repair
Clear pricing, great service, and prompt attention to details. I highly recommend.
- HVAC system maintenance
Andre did a fantastic job Evaluating our system and promptly Making repairs that were needed.
- HVAC system maintenance
Had a repair call today. The repairman did an excellent job and was super polite and thorough! Highly recommend.
Andre was very pleasant and knowledgeable took his time to explain everything that we had questions about. Excellent customer service.
My home warranty company referred More Heat More Cool to repair my furnace 2 years ago. I had never heard of this company at the time. Now I will not let anyone else touch my furnace or A/C unit. I trust them completely. They discuss in detail the health of my systems. They do not try to sell me things I do not need. The Tech is professional and very knowledgeable. Their prices are fair because of low overhead being a small company. I am 110% satisfied with this company. Please give them a try. You will not be disappointed.
The HVAC Tech that showed up was Andre. Very knowledgeable-Thorough as well as Personable!!! Would not use no other Company! Thanks Andre for keeping our home comfortable all year long! 👍 Five Stars ⭐️⭐️⭐️⭐️⭐️
Andrei did a FIVE STAR JOB. The technician did an excellent job, he explained everything clearly and checked all of my furnace and AC parts
Moore Heat and Cool is always very accurate,'Honest, trustworthy,Professional was 46 years in this business and would recommend you use them for all your Heating and cooling needs.
Austin was knowledgeable and explained why we needed the recommended repair. Communication and professionalism from start to finish.
More Heat More Cool replaced our water heater in Huber Heights, OH due to the age and corrosion of our old one. Andre and Austin did a great install and were very helpful explaining everything. They did not leave any cleanup to be done as well. Gary (owner) gave us an affordable payment plan that we needed. Thanks again to Gary, Andre, and Austin for a job well done!
Andre was very helpful to me the best furnace repair person .
I found Andre to be both personable and professional. He took the time to review the condition of my furnace and allowed me to discuss the situation with Gary. Job well done, boys.
The tech Austin was very professional, friendly and approachable, he explained everything he was doing
Andre did an excellent job and was very polite!
Andre did a great job
Austin was outstanding! Very professional and treated our house like his own! Solved our issue. Thank you!
Please with the service of Andre. Very kind and knowledgeable. Fairborn, OH . Enjoyed him explaining everything, very pleasant young man.
Andre took care of me today. Explained in detail any questions I had. Did a great job! I appreciate it and your company!
Gary and Andre were very professional and friendly and did a great job installing our new hot water heater. Would recommend!
Great job. Andre was very professional and respectful.
Andre and the team did a great job. Here from Vandalia OHio
Austin did a great job to find the issue and fixed the problem with ease. Thanks so much!!
Austin did a thorough check of furnace, polite, and answered my questions. Good company to deal with and will call them whenever a need arises.
Andrew came out to service our furnace he was very polite and informative great job..
Excellent
Very knowledgeable. Efficient. Arrived on time. Easy to work with. Very thorough explaining what my furnace needed.
Very informative, courteous and professional. Appreciated the information.
Andre was professional and very knowledgeable!
More Heat More Cool had our furnace up and running again within several hours of our initial emergency service request. outdoor temperatures are single digits so we needed help fast, and they delivered, replacing a broken motor with surprising speed. What a relief! Andre and Austin were very professional.
Best service in town! Thanks Gary and team for great service!
Nice work
Andrea was great
Had a 3 long 3 short error message on my 4 year old furnace. Called in to have it serviced before the winter storm. Nothing was done after the service call, not even a clear understanding of what was wrong with the furnace. Promised to have manager contact me with a game plan, I haven’t get any response after 5 days.
Great service from Gary and Andre, thanks for a prompt response to our situation.
Austin and Andre did great work installing a new furnace for us. They answered all questions and were knowledgeable. Gary was very responsive with our request for service and provided all necessary quotes promptly.
What a great experience! When I placed a call for service they listened to me and made me feel like a valued customer. When Austin came to my home for the service call he was very knowledgeable and listened to everything I had to say. If you’re looking for a Heating and cooling company you will be extremely happy with More Heat More Cool!
Expert company feels like your talking to a family member that cares for your family safety and wellness 100% recommend
Did a great job
Great job well done. I would recommend this company to all. Thank you for getting furnace going again .
Very friendly and knowledgeable he explained everything to me I never had a technician do that before I would definitely recommend him to others
On time and was pleasant. Knowledgeable about the system
Austin came at stated time after notifying us he was approaching. Examined furnace and thermostat. Replaced sensor & now system is working well. Polite & knowledgeable.
Austin was extremely helpful and professional. 10/10 service
Excellent service would happily use them again
They were great at getting a part for an old firmament and getting it installed. The service men are very competent, patient, and friendly.
Andre did an excellent job no complaints.
Austin and Andre came out to replace my water heater/water heater plumbing and furnace/AC. These gentleman were at my house from 8a- 9p. The whole time they were professional, polite and did such an amazing job! Gary (manager) also made sure to call me every so often to make sure my family and I were doing okay and to update me on the technicians. These gentleman were so professional, courteous, and really tidy. I can’t stress enough how good of a job they did and how good of a job Gary did. I will always recommend this company and these gentleman! Thank you!
Very good people to work with. Great job. Aces, I highly recommend this company and their products.Austin and Andre were great, they did a great job with my new furnace installation. Thanks More Heat More Cool.
I had a service call to More Heat More Cool. Andre showed up and did a great job with my Bryant furnace. He quickly checked the error code upon arrival before inspecting everything. He then walked me through the processes he used to remedy the code warning. I am very happy with my service today along with the communication, professionalism and attention to detail.
Andrea was wonderful. He is informed, respectful, and kind.
I had an outstanding experience with More Heat More Cool! Technicians Austin and Andre were absolutely fantastic. They arrived on time, were incredibly professional, and took the time to explain everything in a way that was easy to understand. Their attention to detail and commitment to getting the job done right truly set them apart. My system is running better than ever thanks to their expertise. If you’re looking for a reliable, honest, and top-notch heating and cooling company, I highly recommend More Heat More Cool and definitely ask for Austin and Andre! They’re the best!
Andre went above and beyond the call of duty today! Yesterday I noticed it getting colder as a day went on. I let it go cause it was the end of the evening and this morning called More Heat More Cool and they were out in a flash. Better yet I am warm and welcoming customers without having to close until fixed. I highly recommend More Heat More Cool!!
I am very pleased with the professionalism of all the staff with More Heat/More Cool. From Gary, Pat, Austin, and Andre to kept us aware of what they had to do. They all worked as a team in unison to get the job done from the beginning to the end.. A family business with heart and respect for your home and what do for their livelihood. They answered all our questions, and even the ones we didn’t know to ask. They even cleaned up after themselves once the new heating system was replaced. This made my wife so happy and appreciative. Great service.
- Heating system installation
- Thermostat installation
Today Austin & Andrés (a great team!) came out to do a tune-up and inspection of my Bryant furnace. They were extremely friendly and professional and did an excellent job explaining to me the status of my furnace. They spoke in clear, non-technical terms so I could clearly comprehend their evaluation. They offered their expertise on potential improvements to improve the efficiency and life of my system, and showed me specifically photos which helped me to see the parts in question and the readings on the testing meters that lead to their recommendations. I would definitely recommend their service. I also enjoyed speaking with the owner, Gary, when I first arranged for the two technicians to visit!
- HVAC system maintenance
The 2 guys that was at my home did a great job! Don't remember their names. One guy was tall with red hair. The other guy was shorter with black hair. Had my dishwasher fixed really fast. Explained to me what was wrong with my garbage disposal. But I didn't have the extra money to get it done right now. Would definitely welcome them back when I can. And appreciated them covering their shoes when they entered my home. I would definitely recommend these guys.
Andre was quick at assessing the situation, had great communication, and showed up right on time.
- HVAC system repair
They were efficient, friendly and quick. Great work. They came out the next day after they found what was wrong they came on time on time! Austin and Andre explained everything that was done where patient with me and answered all my question even when it was a question I had already asked.
- Heating system repair
Austin and Andre were very thorough and professional.
- HVAC system maintenance
Great job by Austin and Andre on the install of my mini split system. They explained everything they were doing and cleaned the site well. I would highly recommend them for any HVAC services.
Austin was very helpful and friendly
- HVAC system maintenance
Best service interaction in years. Andre was awesome.
More Heat More Cool installed my furnace and A/C and did a tremendous job. Andre and Austin was on time very meticulate professional very courteous. Answered any questions. Gary gave me an excellent quote and even offered financing. I got a message from my Nest tstat that my system has ran 55 fewer hours than my old unit the previous month. I highly recommend them.
They were amazing great work professional prompt very satisfied. Very competitive pricing my unit ran 55 hours less than last month.
Andre was amazing servicing my AC! Very professional and timely! I would recommend!
Austin was the service technician who came to clean and inspect my furnace today. He was very respectful and took his time to explain some things for me. I decided to go with their comfort club service which included today's service and a follow-up in the spring for my air conditioner. The fee for the two inspections including tax is only 158.69. I'm satisfied with the price I paid for great service and peace of mind regarding my equipment. I will recommend this company to friends and family.
Andre and Austin done an excellent job installing our hvac. They were very professional. Easy to work with. Work area was cleaned spotless and all debris removed.
They are a good company after all they came back out and made things right I would call them back next time I need anything else repaired or replaced
Called them about my AC unit not turning on and they came out the next morning. Gary even bumped me to VIP so that my son and I didn't have to miss our whole days routine. Andre and Austin explained everything they were going to do and what they did. I really liked the pictures and the full explanation of why it happened. I feel more prepared now that I know I will see them again for routine maintenance to try and prevent hiccups like this. Thanks again!!!
Austin and Andre did a great job, they were quick and efficient and very polite.
During the heat wave we received last month, our AC began to freeze over. Due to the age of the unit and r22 refrigerant the unit needed to be replaced. Gary, Austin, and Andre were incredibly helpful from start to finish! Gary provided a competitive estimate customer tailored to my home and provided options for upgrades to the system to better suit my family and our 4 month old. Install was a breeze and the techs Austin and Andre were respectful to our family, animals, and house. They worked around us and we're incredibly polite. They kept me updated though the process and educated me on the new equipment and locations on the components. Overall it has been a pleasure working with them and I appreciate the knowledge they had in helping me choose the right parts for my home in a no high pressure sales tactics way. Thanks again guys my house now has More Heat and More Cool.
- HVAC system repair
Austin and Andre came to our house today because our air was not cooling they checked everything out charged the air great guys if you need air or heat repairs give them a call 🥰
- HVAC system repair
I had an outstanding experience with more heat, more cool Austin, and Andre were the 2 texts who serviced my AC unit, and they were both extremely professional and knowledgeable. They took the time to clearly explain the reason my AC. It wasn't working and walk me through the repairs needed.
Our a/c went out 6 day ago and the temp hot 87 downstairs and 100 upstairs. After reaching out to our land they scheduled work to be done and the technician from a different company never showed up. At this point we let them know the situation and that’s when Austin from More Heat More Cool was assigned our repair! That morning Austin called me and updated me on his arrival and he was spot on! Real friendly very informative as I work in a brewery and don’t know much about HVAC. He didn’t mind while I hung around and picked his brain about how things worked what he was checking and so on! He was able to find our issue, fixed it and went on to do some more preventative check to make sure that we wouldn’t have anymore issues. He gave me some pointers on what to do to help prolong the life of the unit and to overall just help the system! Would recommend them to anyone as they are a family owned business and I have found they’re always the best!
- HVAC system repair
Andre fixed my ac unit with no problems!
I am satisfied with the work performed by both Andre and Austin. They were quick and professional in restoring my AC unit.
Andre is the man! Kind, respectful and got the job done well and in a timely manner.
The technician Andrea is good, competent, and professional and honest.
- A/C system maintenance
Nice job
Fantastic Service! Andre and Austin came out the same day I asked about servicing my AC unit. They were very polite and professional. They discovered a problem with my unit and quickly fixed it! Awesome job Andre and Austin, I would use them again
Andre and Austin were excellent, they responded to the service call as soon as they got notified, they replaced my garbage disposal and were so professional, I won’t hesitate to hire them again.
Andre and Austin were very polite, did the job, and explained everything very well.
- HVAC system repair
Great service done in a timely manner
They were very helpful, good customer relation and very timely and educative. I wouldn’t mind recommending you to anyone.thank you team more cool more heat.
The technicians that serviced our air conditioner were very professional. They took their time to complete the service correctly. They answered all our questions adequately and with professionalism. We will definitely continue to use this company. I highly recommend them.
Excellent job, thanks again for more heat more cool. 😀
Andre and his co-worker (sorry I forgot the name) came and replaced my failing water heater. They were professional and courteous. They installed the new water heater and made it sure it was working properly before they left. I would recommend their services.
Austin called to let me know to expect him in 10 to 15 minutes and he did. When he arrived he had shoe covers in hand and that was nice to see. Austin went to basement where water heater was and went straight to work he informed me he would let me know of his findings. Within 15 minutes he was able to show pictures of leakage and answer my questions. Austin informed me that I should be receiving communication from Greg the office manager what the next steps would be. I look forward to hearing from More Heat More Cool.
Very thorough service
Austin and Andre were Awesome!! They made sure I didn't have any questions about what was being done. They were very thorough in their inspection and recommendations. Both techs were very polite, patient and knowledgeable. Gary in the office worked with my schedule to ensure I could get service. Just an all around great experience with this company and I would definitely recommend for your heating and air conditioning needs!! Thanks again guys, really appreciate you!
Andre did great job
I have nothing but good things to say about this company! When there was a possibility that our Home Warranty company might not replace our furnace, Gary was a great advocate for us. He stepped up to the plate, went to bat, and hit a home run! When our furnace went out, More Heat More Cool was at our house within 90 minutes to assess the situation. When the crew came to replace the furnace, they respected our home completely to keep debris to a minimum and cleaned up fully after the job was completed. Gary took time to explain what we were to expect before the replacement, and the crew was very nice and took the time to explain all the functions of the new equipment. We also decided to have our old air conditioning unit replaced at the same time as the furnace installation. There was never any high pressure sales pitch to do more than what we wanted. I highly recommend this company, and will use them again if needed. Great company. great crew!
Andre and Austin got my central air running . And were very friendly and professional.. Would highly recommend them for cooling and heating needs
Very nice people and do good work
Great to work with fantastic and quick personable service. Thanks for getting our heat through the winter!
Great service.
Excellent service. Quick to respond to request for service. Especially appreciated knowing who to expect (with profile photos) and a 15 min arrival notification. Technicians were able to identify problem and took several photos to help explain the issues they found. Fixed the immediate issue and made recommendations to prevent further issues with some additional services. No pressure to select or decide to perform additional services and provided an email that thoroughly explained the additional recommended services and the costs for each. Technicians were respectful of home and property and very pleasant. Would be happy to work with this company again!
Nice, good attention to detail. Highly recommend!!
Appreciate Andre and Austin's through evaluation of my heat system.
Staff and owner are extremely professional and thorough in their work. I'm so glad to have found this company for my continuing HVAC services.
Both technicians that came to our house were very nice and very knowledgeable about heating and explain everything to us thoroughly. I recommend this company and their technicians to all who need their services. Thank you Mary Williams Johnson.
Excellent and professional service. Feel delighted for their help.
Both Austin and Andre were wonderful. Very careful with my home and did an excellent job.
Austin and Andre were very helpful!
I recently had a mini split installed and both Andre and Austin were very professional and kept me informed during the entire process. They spent all day ensuring my job was finished on time and to my satisfaction. Gary, the owner was also very easy to work with and provided great communication and flexibility for the work I wanted completed. I highly recommend the entire team at More Heat Cool!
Very knowledgeable technician is Andre and his supportive team member Austin. Andre gave me a step by step explanation of the process and the problem. Valuable representation with insightful analysis. Hope to see them soon for the completion of the work. Thank You.
Very good business I recommend to anyone.
Great service
He is really good and helpful and hard worker and easy to get conversation with reasonable answers which I ask any questions thank you for sending him in my home
We had a working naked AD come in and help us out with our heat! He came in and got everything figured out and done very quickly. We appreciate him for helping us with it being freezing cold out this time of year. Thank you to AD and More Heat More Cool!
The serviceman that arrived but shoe covers on his shoes right before he entered our house. He was friendly, knowledgeable and identified the problem right away. He was able to do a temporary fix until the part comes in. His experience was very helpful because it was 25 degrees and our furnace was not working at all
We had an issue with our furnace. We called our home warranty company to address the issue. They contacted More Heat More Cool, to service our furnace. They sent out a tech to diagnose the problem, turns out that the circuit board was bad. They ordered the part and within a week or so they had it and got it installed. Luckily the tech was able to temporarily restore our heat on the first visit. We are glad it held it held up until they got the circuit board in. Andre was our tech, he is very polite,courteous and knowledgeable. Gary is also delight to work with. He is also very personable and knowledgeable about his trade. We were shocked that we received a Christmas Card from the company after only speaking with them once. I highly recommended More Heat More Cool to anyone needing HVAC work done. They also offer other services to keep your equipment up and running like it should. They are my new HVAC company for any issues that may arise.
Andre was very professional and fixed the issue satisfactorily. He even gave a few tips on our dryer cleaning which he didn't have to. Will hire them again.
The technician Andre was knowledgeable along with his great customer service. I want to say Andre was very genuine in explaining the problem and how to repair the furnace in detailed so I was able to understand. Repaired the furnace on same day. This company have a heart for the customer. I recommend this company. I plan to spread a good word to my family & friends. When I schedule the appointment the representative was pleasant and when I spoke with the manager Gary in regards to the special promotion they were offering and Gary was super nice. This a great team of people. I appreciate your service. Awesome job!!! ~Angela C.~
Gary was very helpful when our home warranty sent him out about our heater. It stopped heating very well in the middle of December and it was going to get below freezing. Gary got us scheduled ASAP, even moving someone else on his schedule as we couldn't turn on the furnace upon inspection (it was emitting a lot of C02). Gary also answered the phone every time we called and was very prompt in his communication. Andre came and did the inspection and install, and he was very knowledgeable and professional. He was also very polite about our house, asked to use the bathroom, etc. he was here all day working hard to get our new furnace (and in the end, AC as well) installed. 10/10 service, I would highly recommend this company!
I worked with Gary Reed. Gary was honest with me & worked super hard to make sure, I stayed in my budget. When, I called he picked up almost every time & the times he wasn't able to answer he made sure to responded in a timely manner within the same day. In a time where customer service is questionable this company went above & beyond to make my experience top notch. I am not able to comment on my Mr. Cool system yet as I am installing it. If you're looking for a company that is there for their customers, won't belittle you & will provide you with Amazing service get ahold of Gary with "More heat More cool". Thank you again Gary for you stellar service..
Gary and his team are returning to tune up my duel furnaces. I’m excited to find out how to keep the systems running smoothly. They were very nice and reassuring about my complicated heating systems.
I had a fantastic experience with More Heat More Cool for my furnace repair! From start to finish, their team was professional, efficient, and genuinely cared about resolving my issue. A special thank you to Andre, the technician who came to my home—he was knowledgeable, friendly, and took the time to explain everything to me. My furnace is running perfectly now, and I couldn’t be happier. Also, a big shoutout to Gary, who I spoke with over the phone. He was courteous and patient, answering all my questions and helping to schedule the repair quickly. I highly recommend More Heat More Cool for anyone in need of HVAC services. Their customer service and expertise are top-notch!
Gary was very prompt ordering my mini split unit. He answered all my questions and was very knowledgeable. He even followed up with me after the sale. That is what good customer service is!!! I highly recommend.
I was extremely happy with the work done here today. Andre was great explained everything very well. Discovered a gas leak that could have been dangerous. Thank you so much Andre.
Quality work, took good care to protect wood floor when bringing in replacement, cleaned everything up nicely after work complete.
Through HomeServe we were very lucky to have been put in contact with More Heat More Cooling. From the first contact with Gary, he let us know that our heating and air system needed to be completely replaced. He provided various estimates and financing options needed. He kept excellent contact with telephone calls, emails and text messages so I always knew where were in the process. The company was also excellent in working with us as we secured financing. Andre and Tra were our technicians and arrived at the time promised. Andre was patient, as Gary was, in answering all my questions and I had many 🙂 They worked quickly, efficiently and were very respectful. Gary arrived to help and provide any information needed. We are so happy with our new system! It is so quiet there are times I do not even realize it’s on. More Heat More Cooling made the process quick, were so responsive and made a task that could feel tedious and overwhelming very easy and seamless instead. Thank you so much Gary, Andre and Tra!
Gary is an excellent guy. He has been very professional but also very kind. It's hard to find a company where the customer comes first. Would recommend to everyone.
Gary came out to check out our furnace and is doing everything he can to help us get a replacement as it has pooped out on us. I very much appreciate all the time and effort this company is doing for us.
Gary and Armondo(sp?) were terrific. Gary kept me informed every step of the way. I would welcome both back if and when I am in need of technicians.
The technician came on time and worked efficiently. He was very knowledgeable and never pressured us into more services. He made helpful recommendations and made us aware of things we did not know about our system. Very professional and polite! Will be signing up for their yearly services.
Excellent service, competitive price, and more importantly very knowledgeable about the service and products. Gary, Austin, and Andre you have my thanks for the quality of work, your patience, and respect to my home and family. Quick and beautiful install. I never thought my Utility closet would be a nice area to look in, but the teams left it looking amazing.
Thanks so much for going beyond. To make sure that my air conditioner work. I appreciate your kindness and how you follow up with me the next day to make sure that I was OK. Thanks so much appreciate everything
Easy and professional! Two helpful and courteous installers completed the job and left no mess for us to clean up. All in all a pretty great experience and our house is cool no issues.
Amazing!!! From beginning to end! Gary worked with us when our furnace gave out during coldest weekend (of course) in February. Mr Splash Home Services LLC -Jameson (sorry if I spelled his name incorrectly) came out for evaluation and once our warranty insurance approved, the work. We had both furnace and AC replaced. Jameson was professional, and knowledgeable, and explained everything to us in detail! I would absolutely recommend both men!
Gary thanks reaching out to acknowledge my concerns. After our conversation, I'm confident in your commitment to delivering the highest quality level of integrity and customer satisfaction moving forward. No company is without flaws, but your determination to identify and correct any shortcomings speaks volumes.
Gary & the team over at More Heat More Cool were excellent! Great quality & quick installation process!!
Gary was referred to our company and definitely delivered an satisfying experience. We've referred his services to our clients as well. You won't regret calling him.
Gary is absolutely wonderful to work with, he is so knowledgeable and kind! His team made us feel so comfortable while taking a look at our system and you can tell Gary is passionate about what he does. I highly recommend them for all your HVAC needs!
Gary is amazing, this company can definitely help you out while providing great customer service as well!
I can’t be happier with the service from More Heat More Cool. Gary went above and beyond to meet our specific needs. The entire process with Gary was seamless and the results are fantastic. I will definitely recommend More Heat More Cool to everyone!
Gary is the guy to call when your a/c goes out. Super professional, answered all our questions and designed a system that works way better then our old one. Wish I could give more stars!!! 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟
This Company goes over and Beyond for its customers!! Thank you Gary Reed!!
I called Gary out to my business to work on my HVAC. He was professional, and honest! I love that he is a local guy, and I wasn't dealing with a huge 1-800 company. I plan to use Gary for all my future needs!
More Heat, More Cool exceeded our expectations Gary was fantastic!! Explaining everything clearly and ensuring the installation was done right. Our home is now perfectly heated and cooled, I highly recommend this company for their professionalism and quality service. AUSTIN was the tech did an awesome job!
- HVAC system maintenance
- Heating system installation
- Install AC
Once again, with a quickness, Gary and his team have been there for us. Austin came out this morning to check everything over after a brief malfunction in our new furnace in brutal cold. Found the issue, got us up and running. Always a pleasure working with More Heat More Cool!
Andre was courteous, knowledgeable, and efficient. I would definitely choose More Heat More Cool again.
Austin & Andre were a great crew! They showed up as scheduled & they were very through with checking my furnace. I highly recommend More Heat More Cool.
Outstanding! The guys showed up, put wraps on their shows and identified our problem. VERY professional and easy to talk to. They didn't get annoyed when I stood there with them asking questions. Gave me step by step on what they were doing.
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- HVAC system maintenance
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The work these reviews are about
Full-service heating, cooling, water, and air quality for Monroe and Southwest Ohio. Every service links to the full details on moreheatmorecool.com.
Furnace Repair & Installation
Same-day heating repair, tune-ups, and full furnace replacement across Southwest Ohio.
Learn moreAir Conditioning Service
AC repair, seasonal maintenance, and high-efficiency system replacement.
Learn moreHeat Pumps
Efficient year-round heating and cooling from a single system, sized for your home.
Learn moreDuctless Mini-Splits
Room-by-room comfort for additions, garages, and homes without ductwork.
Learn moreWater Heaters
Tank and tankless water heater repair, replacement, and water treatment.
Learn moreIndoor Air Quality
Air purification, humidity control, ventilation, and ductwork cleaning.
Learn more24/7 Emergency Service
No heat or no cooling? We answer nights, weekends, and holidays.
Learn moreHome Standby Generators
Whole-home backup power, installed and serviced by our team.
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