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Verified Google Reviews

175 Southwest Ohio families rated us 4.9 out of 5

Every review below is pulled straight from the More Heat More Cool profiles on Google and the Better Business Bureau — the good, and the few that were not. Nothing is filtered, nothing is written by us.

24/7 emergency service available · 180 Breaden Dr Suite A, Monroe, OH 45050

Google Business Profile
4.9
175 reviews
Five-star reviews
97%
Written reviews
147
Serving Ohio since
2005
Verify on Google

Also reviewed on

4.9
Average Google rating
175
Verified Google reviews
97%
Five-star ratings
24/7
Emergency service
Family-owned and operated since 2005
NATE-certified technicians
Upfront pricing before work begins
BBB A+ accredited business
Teresa Stichtenoth
4 months agoGoogle review
More Heat More Cool replaced our water heater in Huber Heights, OH due to the age and corrosion of our old one. Andre and Austin did a great install and were very helpful explaining everything. They did not leave any cleanup to be done as well. Gary (owner) gave us an affordable payment plan that we needed. Thanks again to Gary, Andre, and Austin for a job well done!
Every review, unfiltered

All 187 reviews for More Heat More Cool

Search them, filter by platform or rating, and read the owner responses. Every review our customers left on Google and the BBB is here — including the ones that were not five stars.

175 from Google · 12 from the BBBLeave us a review

Google synced Aug 9, 2026 · BBB synced Aug 10, 2026

Showing 24 of 187 reviews

B B
2 weeks agoLocal Guide
Review left on Google

Austin was terrific! Professional, friendly, and knowledgeable. We were sweltering without our AC, but Austin had us up and running again in about an hour. Would definitely recommend.

William M
3 weeks ago
Review left on the Better Business Bureau

Every thing was done on time and we are very satisfied with how all details were handled. The system has performed very well during the recent period of high temperature. Would highly recommend More Heat More Cool.

Mike
3 weeks ago
Review left on Google

Very professional and great looking A/C mini split install. Installer was also very knowledgable answered any question I asked.

Aces
3 weeks ago
Review left on Google

Austin did a phenomenal job, we had multiple HVAC companies to look at our unit and did not resolve our issue. Austin immediately found the root cause of our ac unit not properly working! Please give this guy a raise!!!!

Chris Simpson
3 weeks ago
Review left on Google

Recently, we encountered an issue with our HVAC system. We contacted More Heat More Cool, and we were very pleased with the prompt response we received. They informed us that they could visit us the same day, which they did. We met the technician, Austin, a very pleasant young man. He inspected the exterior unit and also the interior, taking photographs of everything. Although it is an older unit, they did not attempt to upsell us on a new system. Instead, they provided us with valuable information regarding the typical lifespan of these systems. They were able to repair the unit on the same day, which was a surprise to us. We were grateful that the repairs were under $400, as we had anticipated a significantly higher bill. Additionally, they were able to save us money by enrolling us in a program called the Comfort Club. This program offered us discounts on parts and scheduled a return visit in the winter to ensure the unit is in good condition for the upcoming season at no cost. I highly recommend More Heat More Cool to anyone in need of HVAC repairs or replacement. They provide exceptional service, and I have given them a five-star rating. Thank you.

  • HVAC system repair
Chrissy B
3 weeks ago
Review left on the Better Business Bureau

I cant recommend More Heat More Cool enough! We needed them in a pinch, and they responded incredibly fast. They showed up when they said they would, quickly diagnosed the issue, and had everything taken care of efficiently. The entire team was professional, friendly, and easy to work with from start to finish.Its hard to find a company thats not only knowledgeable but also dependable, and More Heat More Cool absolutely delivered. If youre looking for honest, reliable service and a company that truly takes care of its customers, this is the one to call. Well definitely be using them again!

Brandi J
3 weeks ago
Review left on the Better Business Bureau

I can't say enough great things about More Heat More Cool! After several HVAC companies looked at my air conditioning system and couldn't figure out the problem or recommended expensive replacements, I called More Heat More Cool for another opinion.Their technician took the time to thoroughly diagnose my AC system, found the actual issue, and got it running again. They saved me thousands of dollars by repairing my existing system instead of trying to sell me something I didn't need. It was such a relief to finally find an honest, knowledgeable company that truly cares about its customers.Everyone was professional, friendly, and communicated everything clearly throughout the process. If you're looking for air conditioning repair in, I highly recommend More Heat More Cool. They earned my trust, and they have a customer for life.Thank you again to the entire team at More Heat More Cool for your honesty, professionalism, and outstanding service!

Anonimo Anonimo
a month ago
Review left on Google

On July 2, I scheduled an appointment with this company as a property manager because one of my tenants was having issues with the AC. I explained that I needed a quote, an estimate of the issue, and pricing. I spoke with Chris to confirm the cost of the visit, then called the next day and spoke with Sarah to confirm the appointment, first for Friday and then for Monday, July 6. I had to call them again to get details about the visit, only to find out that they had cancelled the appointment without informing me. I first spoke with Sarah, who transferred me to Gary. Gary questioned why I wanted another company to inspect the issue since I had already contacted two others, and then tried to sell me a more expensive service. He then gave multiple excuses, saying they needed card information and then that they needed to speak with the owner. Eventually, he hung up on me. I do not understand the issue, especially since we were still willing to pay for their visit. As a property manager, I have worked with many service companies, and I do not recommend this one. They lack communication, professionalism, and commitment. If they cannot honor an appointment or communicate properly, what does that say about their work ethic? I clearly explained the issue and what I needed. Instead, they made excuses, wasted my time, and were dishonest about the appointment. Work with them at your own risk. My property management company and our properties will be going elsewhere.

evan breakfield
2 months agoLocal Guide
Review left on Google

Came quick. Great communication. I didn’t feel pressured to spend more money. Grateful for there service.

  • HVAC system repair
David Schiavone
2 months ago
Review left on Google

Andre did an excellent job of explaining with photos the problem we had. He fixed the problem and took care of the maintenance of unit. Very impressed with Andre’s professionalism and we will be a returning customer. Thank you

  • HVAC system repair
  • HVAC system maintenance
Jason Gumbert
2 months agoLocal Guide
Review left on Google

Great work! Very through! Explaind everything in detail..

  • HVAC system repair
Atul Chandoke
2 months ago
Review left on Google

I’m very impressed by the group They did a great job on the installation of my mini split. I couldn’t be happier.. I know I can be a tough customer, but certainly they are worth the effort. They have gained my trust!

  • Install AC
Kelli Williams
2 months agoLocal Guide
Review left on Google

Very happy with Andre. Very helpful and we’re looking forward to getting out HVAC fixed. Came same day!!!

Stephen Billups
2 months ago
Review left on Google

Austin was great. Very informative and respectful of property

  • HVAC system repair
Tom Sparks
2 months ago
Review left on Google

Andre repaired ac quickly and got us up and running right away.

  • HVAC system repair
Zak Mountel
2 months ago
Review left on Google

Andre came out and was fantastic. Completed a job 3 other HVAC companies couldn’t do very quickly.

  • HVAC system repair
Lily Elizabeth
3 months ago
Review left on Google

Clear pricing, great service, and prompt attention to details. I highly recommend.

  • HVAC system maintenance
B. Patrick Murray
3 months ago
Review left on Google

Andre did a fantastic job Evaluating our system and promptly Making repairs that were needed.

  • HVAC system maintenance
L F
3 months ago
Review left on Google

Had a repair call today. The repairman did an excellent job and was super polite and thorough! Highly recommend.

Yvette Harrell
3 months ago
Review left on Google

Andre was very pleasant and knowledgeable took his time to explain everything that we had questions about. Excellent customer service.

Joyce R
3 months ago
Review left on the Better Business Bureau

My home warranty company referred More Heat More Cool to repair my furnace 2 years ago. I had never heard of this company at the time. Now I will not let anyone else touch my furnace or A/C unit. I trust them completely. They discuss in detail the health of my systems. They do not try to sell me things I do not need. The Tech is professional and very knowledgeable. Their prices are fair because of low overhead being a small company. I am 110% satisfied with this company. Please give them a try. You will not be disappointed.

Curtis Norfleet
4 months ago
Review left on Google

The HVAC Tech that showed up was Andre. Very knowledgeable-Thorough as well as Personable!!! Would not use no other Company! Thanks Andre for keeping our home comfortable all year long! 👍 Five Stars ⭐️⭐️⭐️⭐️⭐️

John Feigleson
4 months ago
Review left on Google

Andrei did a FIVE STAR JOB. The technician did an excellent job, he explained everything clearly and checked all of my furnace and AC parts

G W
4 months agoLocal Guide
Review left on Google

Moore Heat and Cool is always very accurate,'Honest, trustworthy,Professional was 46 years in this business and would recommend you use them for all your Heating and cooling needs.

Showing 24 of 187

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